These terms and conditions outline the rules and regulations for the use of Arthur's Website.


Welcome to the Arthur (“Arthur”) website located at www.helloarthur.com (the “Site”). Please read these Terms of Service (the “Terms”) and our Privacy Policy carefully because they govern your use of our Site and our pharmacy and prescription delivery services accessible via our Site and our mobile device application (“App”). To make these Terms easier to read, the Site, our services and App are collectively called the “Services.”

Our Services

Arthur provides pharmacy and prescription delivery services in certain geographic areas and for certain healthcare providers. Once you create an account and provide us with certain information, you’ll be able to order and schedule the delivery of prescriptions using the Services. When you use our Services to request to receive a prescription, we either fulfill or process your prescription through our pharmacy (“Pharmacy”), or we work with an independent pharmacy that processes and fulfills your prescription.

By using Arthur, you consent to the following:

  • Arthur may use the personal data you provide via the Services or over the phone to process and fulfill your prescription medications;
  • If Arthur’s Pharmacy is unable to fulfill your prescription, Arthur may refer your personal data to an independent pharmacy that will process and fulfill your prescription. The receiving pharmacy will contact the user to complete the payment portion of the transaction as Nimble is not transferring card holder data to the other pharmacy to process the payment;
  • If you are not present at your delivery address at the time of your prescription delivery, you acknowledge and agree that we may leave your prescription medication at your door. However, in the event of unfavorable weather conditions or other circumstances that might compromise the effectiveness or safety of your medication, or expose us to any liability we may, in our discretion, attempt re-delivery at no additional charge to you.

IF YOU DO NOT AGREE TO THE SPECIFIC TERMS ABOVE, PLEASE DO NOT USE THE ARTHUR SERVICES. IN THE EVENT OF A MEDICAL EMERGENCY, DO NOT USE THE SERVICES. PLEASE CALL 911.

IN THE EVENT OF A MEDICAL EMERGENCY, DO NOT USE THE SERVICES. PLEASE CALL 911.

Agreement to Terms

By using our Services, you agree to be bound by these Terms and by our Privacy Policy. If you don’t agree to these Terms and our Privacy Policy, do not use the Services.

Changes to Terms or Services

We may modify the Terms at any time, in our sole discretion. If we do so, we’ll let you know either by posting the modified Terms on the Site or through other communications. It’s important that you review the Terms whenever we modify them because if you continue to use the Services after we have posted modified Terms on the Site, you are indicating to us that you agree to be bound by the modified Terms. If you don’t agree to be bound by the modified Terms, then you may not use the Services anymore. Because our Services are evolving over time we may change or discontinue all or any part of the Services, at any time and without notice, at our sole discretion.

Who May Use the Services

Eligibility

The Pharmacy and prescription delivery services are only available in certain geographic areas and through certain healthcare providers. You can check our Site to see if your area is currently being serviced.

The Pharmacy and prescription delivery services are only available in certain geographic areas and through certain healthcare providers. You can check our Site to see if your area is currently being serviced.

Registration and Your Information

Before you can start using the Services, you’ll have to create an account first (“Account”). It’s important that you provide us with accurate, complete and up-to-date information for your Account and you agree to update such information, as needed, to keep it accurate, complete and up-to-date. If you don’t, we might have to suspend or terminate your Account. You agree that you won’t disclose your Account password to anyone and you’ll notify us immediately of any unauthorized use of your Account. You’re responsible for all activities that occur under your Account, whether or not you know about them.

Fees

You are solely responsible for the cost of your medication that you receive by using the Services. We will charge the cost of your prescription (including any copays) using the credit card you provide when you create an account.

Health-related Content

By using Arthur’s Services, you agree that any health-related content found in the Services provides only general, reference information and is not intended to be specific guide for self-medication purposes or a substitute for professional medical advice. If you have questions, you should discuss the content provided with a licensed healthcare professional. You should also check product information (including package inserts) regarding dosage, precautions, warnings, interactions, and contraindications before taking or using any device, medication, or supplement discussed on the Services.

You understand and agree that in no event will Arthur be liable for any decision made or action taken in reliance on the information contained on, or accessible through, the Services. Reliance on any content provided by, or otherwise appearing on, the Services is solely at your own risk.

You understand and agree that neither Arthur nor its suppliers or vendors are responsible for any claim, loss, or damage directly or indirectly resulting from your use of the Services or the information resources contained on or accessible through the Services.

Feedback

We welcome feedback, comments and suggestions for improvements to the Services (“Feedback”). You can submit Feedback by emailing us [email protected] You grant to us a non-exclusive, worldwide, perpetual, irrevocable, fully-paid, royalty-free, sublicensable and transferable license under any and all intellectual property rights that you own or control to use, copy, modify, create derivative works based upon and otherwise exploit the Feedback for any purpose.

Contact Information

If you have any questions about these Terms or the Services, please contact [email protected]